Please feel free to contact us via this contact form or email us info@uncletetsuaus.com

*we don’t have a phone number.

*Please mention which shop’s (Sydney / Melbourne) inquiry in the subject or texts. 

We will respond as soon as possible during our office hours.
(from 9am to 5pm Monday to Friday excluding holidays).

お問い合わせの内容を確認後、 担当者より順次ご連絡させていただきます。

For the pre-order;

Please provide the details (Date of Pick-up, Time of pick-up, Products, Store location, Full Name, Mobile Number) for your order to info@uncletetsuaus.com or use this contact form.

Note:
All pre-orders must be fully prepaid via bank transfer by 5:00pm on the previous business day.
Our shops are opne on weekends and public holidays. But our office is closed on weekends and public holidays, so we cannot process any payments or check emails during those times.

If you would like to pick up your order on Sunday or Monday, please ensure payment is made by 5:00pm on the Friday before.
Orders placed or paid for on Saturday or Sunday cannot be processed.

Thank you for your understanding.